Privacy Policy
Effective Date: 01-01-2026
Tato Technologies (“Tato”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website (https://tato.do), mobile applications, and related services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Address (for deliveries or services)
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Payment details (processed securely via third-party providers)
b. Usage Information
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App usage data
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Device information
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IP address
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Location data (for delivery and service functionality)
2. How We Use Your Information
We use your information to:
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Provide and operate our services
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Process orders, payments, and deliveries
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Send transactional notifications (e.g., order confirmations, updates)
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Provide customer support
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Improve our platform and services
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Ensure security and prevent fraud
3. SMS and Messaging Policy
By using our services, you agree to receive transactional messages from Tato, including:
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Order confirmations
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Delivery updates
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Account notifications
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Customer support responses
We do NOT send unsolicited marketing messages.
You can opt out at any time by replying:
STOP to any message.
For help, reply:
HELP or contact: support@tato.do
4. How We Share Information
We do NOT sell your personal data.
We may share data with:
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Payment processors
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Delivery partners
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Service providers (e.g., SMS, WhatsApp providers like Twilio)
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Legal authorities when required
5. Data Security
We implement appropriate technical and organizational measures to protect your data.
6. Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
7. Your Rights
You may:
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Access your data
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Request corrections
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Request deletion (where applicable)
Contact: support@tato.do
8. Third-Party Services
Our platform may integrate with third-party services. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy. Changes will be posted on this page.
10. Contact Us
Tato Technologies
Email: support@tato.do
Website: https://tato.do